Stand Up! an Introduction to Upstander Training to Address Microaggressions in the Emergency Department

Have you ever walked into a patient’s room, fully dressed in scrubs and a white coat, and been asked to take out the trash? Have you been misidentified by a colleague as a non-physician staff member, despite working with them daily? Have you been called a slur based on your race, gender identity, or sexual orientation during a shift? These are a few of the commonplace microaggressions that many physicians deal with on a daily basis. In this session, we will discuss examples of how mis-gendering, misidentification, and mistreatment takes form in the emergency department. A review of techniques for addressing these micro-insults, including upstander training, on behalf of yourself and your colleagues will be discussed.