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Evaluation

Scientific Assembly

Breve Dulce

Session: Breve Dulce III

Expecto Discharge-o: Magical Phrases to Use in the ED

Monday, April 24, 2023
3:35 PM – 3:45 PM CST
Location: Salon ABC-3rd Floor
CE: 0.25 Credits
Practice of EM Recorded Session Wellness
Disclosure(s):
Amy Prescott, MD: No financial relationships to disclose
Have you ever found yourself wishing for a magic wand to change the mind of a stubborn hospitalist or convince a patient that their reassuring ED workup is just that? This talk will introduce clear, effective language to help guide you through some of the more common and frustrating interpersonal encounters common to nearly every shift.

Learning Objectives:

  • Build rapid rapport with nearly every patient who enters the ED
  • Use clear, concise language to defuse tricky interpersonal situations
  • Develop a personal communication style for patients and colleagues