Pre-Conference Course
Joseph Twanmoh, MD MBA FAAEM
President and Founder
Queue Management, LLC
Monkton, Maryland
Kraftin Schreyer, MD MBA FAAEM
Associate Professor of Emergency Medicine
Temple University Health System
Philadelphia, Pennsylvania
Bruce Lo, MD, MBA, FAAEM (he/him/his)
Professor and Chief
Emergency Medicine
Eastern Virginia Medical School, Sentara Norfolk General Hospital
Virginia Beach, Virginia
Benjamin White, MD FAAEM
Director, Center for Emergency Medicine Innovation
Massachusetts General Hospital/Harvard Medical School
Falmouth, Massachusetts
The Emergency Department Operations Certificate Course (EDOCC) is a hybrid course with online and in-person modules that teach you the fundamentals of ED Operations and boost ED management expertise. The course will cover topics in areas of:
• Understanding and improving ED overcrowding, boarding, throughput, and patient flow
• Developing and implementing time sensitive clinical care delivery systems, managing physicians, PA’s, and NP’s with respect to professional behavior
• Driving and improving patient satisfaction;
• All while maintaining one’s clinical skills and staying abreast of emerging technology, pharmacology, and medical diagnosis and treatment
The course will kick off with a half-day pre-conference course at AAEM23 in New Orleans and wrap up with a half-day preconference course at AAEM24 in Austin, Texas, with 8 virtual sessions in between. After the participant completes program requirements, they will receive a certificate of completion.
Prerequisite: Participants must have taken AAEM ED Management Solutions to take this course.
Course includes:
• Half-day EDOCC kick-off pre-conference course at the AAEM23 Scientific Assembly
• 8 virtual sessions May 2022 – April 2023 (CME provided)
• Half-day EDOCC wrap-up pre-conference course at the AAEM24 Scientific Assembly
• Peer learning community access